Refund

Refund Policy

For our customers, the sections below set out returns, exchanges, and refunds. For help with this page, contact itsmanasa356@gmail.com.

What customers should know about starting a request
For customers using this website, this section explains starting a request. When requesting a return or exchange, contact us at itsmanasa356@gmail.com before sending the item. Once the request is approved, our store will provide a prepaid return shipping label or an equivalent free return arrangement. The store pays the return shipping cost for approved no-reason returns and exchanges. Items sent without prior authorization may not be accepted. Questions about this section may be sent to itsmanasa356@gmail.com.

Information covering condition of returns
This condition of returns section covers orders and visits through this website. Return the item securely with its included components and original packaging when reasonably possible. Customers may inspect an item as they would in a physical store, but they remain responsible for damage caused by handling beyond what is reasonably necessary to inspect it. No restocking fee is charged. Questions about this section may be sent to itsmanasa356@gmail.com.

What customers should know about eligibility
The following eligibility guidance applies to purchases from our store. For return or exchange assistance, contact itsmanasa356@gmail.com or 531-695-5806. Questions about this section may be sent to itsmanasa356@gmail.com.

Store guidance on eligibility
Customers can rely on the following guidance from our store about eligibility. We provide a 30-day no-reason return and exchange policy. You may request a return or exchange within 30 days after the item is delivered without having to provide a reason. Questions about this section may be sent to itsmanasa356@gmail.com.

Information covering refund timing
Customers can rely on the following guidance from our store about refund timing. When we have received and checked the return, we will notify you whether the refund is approved. Every approved refund is processed to the original payment method within 10 business days. Questions about this section may be sent to itsmanasa356@gmail.com.

What customers should know about exceptions
This exceptions section covers orders and visits through this website. Customized products, clearance or Final Sale items, gift cards, and opened intimate or hygiene-sensitive goods are not accepted for non-quality returns. These exclusions do not limit remedies for damaged, defective, incorrect, incomplete, or otherwise non-conforming deliveries, and they do not limit any non-waivable consumer rights. Questions about this section may be sent to itsmanasa356@gmail.com.

How we handle order problems
This order problems section covers orders and visits through this website. For an item that arrives damaged, defective, incomplete, or different from what was ordered, contact us promptly so we can provide a free replacement, exchange, or refund as appropriate. Questions about this section may be sent to itsmanasa356@gmail.com.

How we handle support
For customers using this website, this section explains support. After our store processes an approved refund, a bank or card issuer normally posts the credit within 5–10 business days. Customers may request cancellation before shipment; after shipment, the 30-day return process applies. Questions about this section may be sent to itsmanasa356@gmail.com.

Contact Information
Email: itsmanasa356@gmail.com
Phone: 531-695-5806
Physical address: 20 Birch Ln, Amesbury, Massachusetts, 01913, United States